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Video Production Knowledge Centre - Frequently Asked Questions


Still Have Questions?

Contact us if you still have any questions, or to submit a FAQ.

Home > Video Production Knowledge Centre > FAQ

Frequently Asked Questions


Here is a list of Frequently Asked Questions relating to our video production company and our video production services.

How long does it take to produce a video?

This really depends on the project, but most take between 1-3 months.

How much does it cost?

Cost can vary based on a project's length and purpose, among other factors. Check out our article on how to budget a video and contact us to request a proposal.

Can we shoot our own footage and have you do the editing?

This is one way to minimize costs, but only a professional can achieve professional results with regards to lighting, framing, sound and direction.

Who owns the Copyright?

Our services are provided as 'Work for Hire', therefore you own the rights to all completed work. Please refer to our Terms of Service for information on all of our policies.

Do You Film in High Definition?

We film in high definition 720p or 1080p by default for all projects in order to best future proof your footage (ie. DVD is actually only standard definition but you may decide to upload the video to the web in HD.

However, we do also still offer broadcast-quality DVCAM recording upon requests for projects going straight to broadcast or for archiving where a smaller file size and increased tape loads (up to 3-hours) is a priority.

What forms of payment do you accept?

We can accept a company cheque, VISA, Mastercard, or American Express. We offer Terms of 15 days for approved clients.

What Taxes Apply?

We are required to charge HST (12%) on all our services.

Can you service areas outside of Vancouver?

We have completed work across Canada, the U.S., Central America, and Europe, and have developed a network of suppliers and crew across North America in order to keep travel costs to a minimum.

What does the name ‘Basetwo Media’ mean?

The term ‘Basetwo’ refers to the binary numeral system, inherent to digital circuit design. The name essentially means ‘Digital Media’, which is our specialty.

Are you hiring?

We're always looking for experienced & talented people to join our production team. Refer to our video production jobs page for more info and subscribe to our Video Production News RSS feed to be kept up to date.


About Basetwo Media

Basetwo Media is a Vancouver video production company specializing in promotional, educational & training videos and event videography. We help businesses communicate using the power of video.



Video ProductionAttitude rocks! Basetwo were a perfect fit with the culture of our organization at 1-800-GOT-JUNK? Get the job done but have fun!"

- Jerry Gratton, Director of Training, 1-800-Got-Junk?

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Video ProductionMy sales team loves this master piece as a major tool to drive sales and acquire leads... I highly recommend Basetwo Media for any video production needs."

- Yvonne Lee
Kryton International

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Video ProductionPrompt service and flexibility, mixed with technical expertise, were what won them our business after a formal RFP process."

- Jennifer Drew-Millar
Client Event Marketing, McCarthy Tétrault LLP

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Some of Our Work

Video Production Demo Reel

Video Production Demo Reel

Motion Graphics Demo Reel

Motion Graphics Demo Reel